PRIVACY POLICY

Welcome to our website ("www.esemplare.it"). Please carefully read our Privacy Policy which applies if you visit our website and decide to simply browse its content and services without purchasing any products, as well as if you access www.esemplare.it and decide to browse and use its services or buy products. If you have not already done so, please also read the General Conditions of Use on www.esemplare.it which contain important information about privacy and the website’s security systems. www.esemplare.it is managed and maintained by: Manifattura Riese Spa, Via S. Louis, 6, Salisbury Rio (RE) Italy, which is the processing controller of personal data.

1. Our policy

Everyone is entitled to the protection of the personal data that concern them. MANIFATTURA RIESE SPA respects the rights of its users to be informed of the collection and other activities regarding the processing of their personal data. In the processing of data that can directly or indirectly identify you, we try to respect the principle of strict necessity. This is why we have configured www.esemplare.it in such a way that the use of your personal data is kept to a minimum and the use of your data is excluded where the purpose of processing in individual cases can be achieved by using anonymous data (for example, in market research to improve services) or through other means which allow the identification of a person only if necessary or at the request of the Authorities or Police forces (for example, data regarding traffic and the time you spend on the website, or your IP address). The decisions regarding the purposes, personal data processing methods and tools used, including security profiling, are the responsibility of MANIFATTURA RIESE SPA as the controller of the personal data of www.esemplare.it users, in accordance with Legislative Decree no. 196 of 30 June 2003 (Privacy Code). This Privacy Policy will provide all the information necessary to understand how we collect and use data that identifies www.esemplare.it users. For further information on our Privacy Policy you can contact the following e-mail address: privacy@esemplare.it, or write to MANIFATTURA RIESE SPA at the aforementioned registered address.

2. Who processes your personal date, how and for what purposes

MANIFATTURA RIESE SPA is the data controller of the personal data of www.esemplare.it users; it jointly decides on the purposes and methods of processing the data and the tools to be used, also in respect of the security profile. We have appointed certain persons to be in charge of the processing of personal data of www.esemplare.it exclusively for organisational and functional reasons, as well as for purposes strictly related to the provision of services on www.esemplare.it, including the sale of products. These persons in charge were chosen because they have the proven experience, capability and reliability and can provide a sufficient guarantee of full compliance with current provisions regarding processing, including data security profiling. The persons who carry out the processing of personal data of www.esemplare.it users do so according to instructions given by MANIFATTURA RIESE SPA. We periodically check that they have fulfilled their tasks and continue to be sufficiently reliable to ensure full compliance with the provisions on the protection of personal data.

At present, the following are some of the persons in charge of the processing of your personal data:

For a complete list of those in charge of processing your data, please contact the Customer Service Department or send an email to the following e-mail address: privacy@esemplare.it.

Your personal data is collected and processed by MANIFATTURA RIESE SPA for purposes strictly related to use of the website, its services and the on-line purchasing of products. Your personal information may be used in other processing activities which, however, will be compatible with the stated purposes. In particular, your personal data may be processed for the following purposes:

during the process of registering on the website, we collect your personal information (for example, e-mail address, your general details, the password) through the relevant registration form (My Account), in order to provide services regarding access to reserved areas and services on www.esemplare.it, and in order to send the newsletter by e-mail, where this is specifically requested; in order to provide support services (the Customer Service Department), we collect your personal information (for example, e-mail address and password) for purposes necessary to provide you with all the information about the purchasing of services and products on www.esemplare.it;

during the process of purchasing products on www.esemplare.it we collect your personal data (such as your general details, e-mail address, mailing address, credit card and banking details, telephone number) through the order form for the sale of products on www.esemplare.it;

as part of the request for technical assistance services, we collect your personal data to provide information about problems relating to browsing, browser compatibility and the display of web pages, or for uploading www.esemplare.it pages;

for the creation of a Wish List we process your data in order to personalise www.esemplare.it product purchasing services.

Your personal data is mainly processed in an electronic format and in certain cases also on a hard copy, for example when the processing of your data is necessary to prevent fraud on www.esemplare.it.

Your personal information will be stored in the form that allows your identification for the time strictly necessary for the purpose for which the data was collected and subsequently processed, and in any case within the limits of the law. However, in order to ensure that your personal data is always accurate and up to date, relevant and complete, please notify us of any changes at the following e-mail address: privacy@esemplare.it.

Your personal data will not be disclosed to third parties for purposes not permitted by law or without your express consent.

In addition to companies that act as processing controllers, your data is also made available to third parties, who act as independent data controllers, for additional purposes that are related to the provision of services required by the user (for example, in transactions relating to purchases). For details on this aspect, read the content of paragraph 5 (Who we disclose your personal data to). You may obtain an updated list of the persons in charge of processing at any time by writing to the following e-mail address: privacy@esemplare.it.

In addition, your information may be disclosed to the Police or judicial Authorities, in accordance with the law and after a formal request by such entities, for example in regard to www.esemplare.it anti-fraud services. Your data will also be accessible to the data processors defined in paragraph 2 and for the specific purposes referred to in that paragraph. In all these cases, your consent is not required. Your personal data will not be transferred abroad to countries outside the European Union, which do not ensure adequate levels of protection for individuals. We wish to inform you that RIESE MANUFATTURA SPA only processes the personal data of its users for purposes strictly related to the provision of services on www.esemplare.it, the finalisation of contracts for the sale of products and, subject to your consent, in order to inform you about new marketing initiatives strictly related to the website’s activities and services.

MANIFATTURA RIESE SPA only processes your personal data for direct marketing purposes, including electronic mail, with your consent.

However, the purposes for which your personal data is processed will be specified, on a case-by-case basis, in the information text that MANIFATTURA RIESE SPA sends to users on the page where the provision of personal data is requested.

It may happen that MANIFATTURA RIESE SPA finds itself processing the personal data of third parties communicated directly by its users to MANIFATTURA RIESE SPA. For example, this may occur if the user has purchased a product to be delivered to a friend or when the person paying for a product is different from the person to whom it is intended, or else, when a user wishes to pass information on a service or product for sale on www.esemplare.it to a friend.

In all these cases please ensure you have obtained the consent of the person whose data will be processed before communicating it to MANIFATTURA RIESE SPA, and to inform the person concerned of this Privacy Policy, because you will be the sole person responsible for the communication of information and data on third parties, without the same having made a specific request, and you will be responsible for any improper or illegal use. In any case, to the extent required by law, MANIFATTURA RIESE SPA shall fulfil the obligation of disclosure to the relevant user, and where necessary require the person’s consent upon registration of the relevant data in its personal data archives.

3. What happens if you do not provide MANIFATTURA RIESE SPA with your personal data

The provision of your personal data to MANIFATTURA RIESE SPA, and in particular your general details, your e-mail address, your mailing address, your credit/debit card number, and your bank details and phone number are necessary in order to finalise the purchase of products on www.esemplare.it.

Some of this data may, vice versa, be essential for the provision of other services provided on the website to satisfy your request or to fulfil obligations arising under the law or regulations.

The refusal to disclose certain personal data needed for such purposes to MANIFATTURA RIESE SPA may make it impossible to carry out a contract for the purchase of products on www.esemplare.it, or provide the other services available on www.esemplare.it, for example the provision of support services (hotline) for sending the newsletter, using a Wish List, showing an item to a friend, or even to properly fulfil legal obligations and comply with regulations. Failure to provide the data may, depending on the circumstances, constitute a legitimate and justified reason not to carry out a contract for the purchase of products or the provision of services on www.esemplare.it.

The provision of additional data to MANIFATTURA RIESE SPA, other than those that are necessary in order to fulfil its legal or contractual obligations or to provide certain services on request is, however, optional and has no consequences for the use of the website and its services, or to purchase products on www.esemplare.it.

Depending on the circumstances, and should it be necessary, we will inform you on a case-by-case basis of the compulsory or voluntary nature of disclosure of your personal data to MANIFATTURA RIESE SPA. We shall highlight the compulsory or optional nature of the communication of your data by using a special character (*) for mandatory information, in other words the data necessary for the provision of services and the purchase of products on www.esemplare.it. Please note that failure to provide optional personal data will not result in any obligation or disadvantage to our users.

4. Who we communicate your personal data to

Your personal data may be made available to third party companies that carry out specific services for MANIFATTURA RIESE SPA acting as data controllers, or it may be disclosed to other recipients of the data collected by MANIFATTURA RIESE SPA, whose names will be specified on a case-by-case basis, who process data only to execute the contract for the purchase of products on www.esemplare.it (for example, PayPal, for the execution of remote electronic payment services, or a credit/debit card, should you decide to buy a product on www.esemplare.it in this way) and only when that purpose is not incompatible with the purposes for which your data was collected and subsequently processed, and which in any case will be in compliance with the law.

The data will not be shared, sold or otherwise transferred to third parties, without the users being informed in advance and, with their consent, when required by law.

5. How we collect your data on www.esemplare.it

MANIFATTURA RIESE SPA directly collects personal data and other information from its users as part of the on-line registration process on www.esemplare.it, or when order forms are sent to purchase products on the website for the finalisation of e-commerce transactions. This data is processed by MANIFATTURA RIESE SPA within the limits and the purposes illustrated in the information notice brought to the attention of users in the specific data collection section, possibly including communication to third parties for any purpose instrumental to the provision of services requested by users, as specified in paragraph 5.

MANIFATTURA RIESE SPA reserves the right to delete the accounts of registered users and all the relative data, if it finds illegal content, or content that are harmful to the image of MANIFATTURA RIESE SPA and/or its products or those of third parties, or in any case offensive content, or those that encourage illegal or defamatory activities, pornography, content that incite violence, or encourage discrimination based on race, sex, religion or sexual orientation.

6. Security Measures

We have taken security measures to minimise the risk of destruction or loss, even accidentally, of the data, as well as unauthorised access, forbidden processing or processing not in accordance with the purposes of data collection as defined in our Privacy Policy.

However, MANIFATTURA RIESE SPA cannot guarantee its users that the measures taken for the security of the website and the transmission of data and information on www.esemplare.it limit or exclude all risk of unauthorised access or loss of data. We recommend that you ensure that your computer is equipped with appropriate software devices for the protection of data transmitted via web, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has taken appropriate measures for the security of data transmission on the web (such as firewalls and spam filters).

7. Cookies

www.esemplare.it use automatic data collection systems, such as cookies. A cookie is a device that is transmitted to the hard disk; it does not contain intelligible information but allows the user to associate personal information (for example, when collecting your IP address and other information on the website or for preferences expressed by users in the choice of site services and products purchased through the service) issued on www.esemplare.it. The cookies are stored on our server and nobody can access the information on it. This information and data are collected directly and automatically from the website as part of its operational functions. This information and data are then processed in anonymous and aggregated form, for commercial purposes and for the optimisation of www.esemplare.it services to the needs and preferences of website users.

We have cookies prepared for the functions regarding the selection of the country, browsing the catalogue, on-line purchasing of products, and in general the terms for the provision of services reserved for registered users.

As you may know Internet browsers allows you to delete cookies after each session. Your Internet browser contains instructions on how to operate the cancellation procedure. Please consult it.

The acceptance of automatic data collection and the use of cookies are necessary for the use of the website and its services, including the purchase of products. If you have enabled a cookies cancellation procedure, MANIFATTURA RIESE SPA cannot guarantee the full display of certain web pages, or the provision of certain services such as storage and display on web pages of products you have selected during the on-line purchasing process.

8. Opt-in/Opt out

MANIFATTURA RIESE SPA also uses your personal data to directly send you advertising material and direct marketing or other marketing communications, also via e-mail: if the disclosure relates to products similar to those you have already purchased, MANIFATTURA RIESE SPA may send communications to your e-email address without your prior consent, provided that you have not refused such use when you provided your e-mail address, or on subsequent occasions (Article 130 (4) of Legislative Decree 196/2003), while your express and free consent will be required for MANIFATTURA RIESE SPA to legally send e-mails relating to products that are of a different kind from those you have already purchased. Similarly, MANIFATTURA RIESE SPA may process your data even without your consent to provide the services you have requested voluntarily (for example, for sending the newsletter).

Every time your consent is required we will inform you in advance and we will give you the opportunity to give or refuse your consent for the use of your personal data, for these purposes, including your e-mail address, by clicking in the relevant boxes.

We would like to inform you that MANIFATTURA RIESE SPA may process your personal data even without your consent in some cases provided by law, for example, when this is necessary to fulfil a legal requirement, or when it is necessary to fulfil contractual obligations to users collectively (for example, if you have purchased products on www.esemplare.it or have requested specific services through our website).

In any case, we wish to inform you that MANIFATTURA RIESE SPA guarantees its users that at any time, and without giving reasons, they may exercise their right not to receive future communications related to the use of particular services on request.

9. Your right of access to data and other rights

You always have the right to obtain confirmation from MANIFATTURA RIESE SPA as to whether it is holding your personal data, even if you are not registered, as well as the communication of this data in an intelligible form.

You are also entitled to obtain information from MANIFATTURA RIESE SPA about the source of your personal data, the purpose and procedures for processing your personal data, the logic applied if processing is carried out using electronic means; the identity details of the controller and persons in charge of processing; details regarding the persons or categories of persons to whom the data may be communicated or who can come into contact with them, for example, the controller or persons in charge of processing. This information is partly contained in our Privacy Policy; for further information you can send an e-mail to privacy@esemplare.it .

You have the right to obtain the following from MANIFATTURA RIESE SPA:

a. the updating, correction, or if required, the integration of your personal data;

b. the deletion, transformation into an anonymous format or blocking of your personal data, if it have been processed in violation of the law, including preservation in consideration of the purposes for which the data was collected or subsequently processed;

c. certification that the activities in letters a) and b) have been notified, also in terms of their content, to those to whom the data were communicated or disclosed, unless this requirement proves impossible or involves an effort that is manifestly disproportionate to the protected right.

However, you have the right to totally or partially oppose the following:

the processing of your personal data, for legitimate reasons which are relevant to the purpose of collecting the data;

the processing of personal data that concern you for the purpose of sending advertising materials or direct marketing, or for carrying out market surveys or commercial communications.

You may freely exercise your rights at any time, within the limits provided by the Law, by sending a request to MANIFATTURA RIESE SPA at the following e-mail address: privacy@esemplare.it., and we will take the appropriate steps.

10. Links to other websites

www.esemplare.it contains links to other websites which may have no connection with www.esemplare.it. MANIFATTURA RIESE SPA does not control or monitor the activities of these websites or their content. MANIFATTURA RIESE SPA cannot be held responsible for the content of these sites and the rules they follow with regard to your privacy and the processing of your personal data during your browsing activities. Therefore, we would ask you to please be careful when you access these web sites through links provided on our website and read their General Conditions of Use and privacy rules. The Privacy Policy of www.esemplare.it does not apply to third party websites, and nor is MANIFATTURA RIESE SPA in any way responsible for the privacy policy followed by the aforesaid websites.

www.esemplare.it provides links to these sites exclusively to help users in their searches and browsing and to facilitate links to other websites on the Internet. The enabling of such links does not imply any recommendations or suggestions by MANIFATTURA RIESE SPA in relation to accessing and browsing these websites, nor any guarantee as to their content, services or goods provided by them and sold to Internet users.

11. Contacts

If you wish to obtain more information about how MANIFATTURA RIESE SPA processes your personal data, please send an e-mail to the following e-mail address: privacy@esemplare.it. In order to know your rights and be up to date on legislation concerning the protection of individuals with regard to the processing of personal data please visit the website of the Supervisory Authority for the protection of personal data at http://www.garanteprivacy.it/.

12. Applicable law

This Privacy Policy is regulated by Italian law and in particular the Code regarding the protection of personal data (Legislative Decree no. 196 of 30 June 30 2003) that regulates the processing of personal data – including data held overseas - carried out by anyone who is a resident or based in Italy or by using instruments located in Italy.

The Code ensures that the processing of personal data is carried out with respect to people’s rights and fundamental freedoms, as well as the dignity of the persons concerned, with particular reference to confidentiality, personal identity and the right to the protection of personal data.

13. Amendments and updates to the Privacy Policy on www.esemplare.it

MANIFATTURA RIESE SPA may also amend or simply update all or part of the Privacy Policy in regard to www.esemplare.it in consideration of changes in the Law or regulations that govern this matter and protect your rights. Changes and updates to the www.esemplare.it Privacy Policy will be notified to users on the www.esemplare.it Home page as soon as they have been decided upon, and they will be binding once they have been published on this page of the website.